Privacy Policy

Effective Date: September 2, 2026

At Drivar Auto Parts, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, contacting us, or using our services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the choices you may have regarding your personal information.

By accessing or using DrivarAutoParts.com, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you use our website or communicate with us.

Information You Provide

Depending on how you interact with our website, we may collect:

• Full name
• Billing and shipping address
• Email address
• Telephone number
• Account login information
• Vehicle information provided for fitment purposes
• Order information and purchase history
• Information submitted through contact forms
• Information provided when requesting customer support
• Information submitted when requesting a return, exchange, or warranty service
• Other information you voluntarily provide to us

Payment Information

When you place an order, payment information may be required to complete the transaction.

Payment information may be processed by third-party payment processors or financial service providers. Drivar Auto Parts may receive limited payment-related information, such as the payment method, transaction status, or other information necessary to process and verify your order.

We do not need to retain your complete credit or debit card number to provide our services.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through your browser, device, and website technologies.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Products viewed
• Referring and exit pages
• Date and time of visits
• General website activity
• Click and navigation activity
• Cart and checkout activity
• General geographic information
• Other technical information used to operate and improve our website

This information helps us understand how visitors use our website, troubleshoot technical problems, improve website functionality, and provide a better shopping experience.

3. Cookies and Similar Technologies

Drivar Auto Parts may use cookies and similar technologies to operate our website and improve your experience.

Cookies may be used to:

• Keep items in your shopping cart
• Remember website preferences
• Maintain account sessions
• Support checkout functionality
• Understand how visitors use our website
• Analyze website traffic and performance
• Improve website functionality
• Help provide relevant content and advertising where applicable
• Detect fraud, abuse, and security issues

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may cause some features of our website to function improperly.

Some third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

4. How We Use Your Information

We may use the information we collect for legitimate business and operational purposes, including:

• Processing and fulfilling orders
• Processing payments
• Shipping products
• Providing order tracking information
• Confirming and communicating about your orders
• Responding to customer service requests
• Assisting with returns and exchanges
• Processing warranty claims
• Verifying account information
• Confirming vehicle and product information
• Preventing fraud and unauthorized transactions
• Maintaining and improving our website
• Improving our products and services
• Understanding website usage and customer preferences
• Sending transactional communications
• Sending promotional communications where permitted
• Maintaining business and transaction records
• Complying with applicable laws and legal obligations

We may also use information in an aggregated or de-identified form for analytics, reporting, and business purposes.

5. Order and Transaction Communications

When you place an order or contact us, we may use your contact information to communicate with you regarding your transaction.

These communications may include:

• Order confirmations
• Payment confirmations
• Shipping confirmations
• Tracking information
• Delivery updates
• Return or exchange communications
• Warranty communications
• Customer service responses
• Other information necessary to complete or support your transaction

These communications are considered transactional and may still be sent even if you have opted out of promotional marketing communications.

6. Marketing Communications

If you subscribe to our newsletter or otherwise provide consent to receive promotional communications, we may send you information about:

• New products
• Promotions
• Special offers
• Sales
• Automotive products and services
• Company announcements
• Other information that may be relevant to your interests

You may unsubscribe from promotional email communications at any time by following the unsubscribe instructions included in the email or by contacting us.

Unsubscribing from promotional communications will not prevent us from sending necessary transactional or service-related communications.

7. How We Share Information

We do not sell your personal information as a business practice.

We may share personal information when reasonably necessary to operate our business and provide our services.

Service Providers

We may use third-party companies to assist us with services such as:

• Payment processing
• Order fulfillment
• Shipping and delivery
• Website hosting
• Website maintenance
• Customer support
• Email communications
• Analytics
• Fraud prevention
• Security
• Marketing services
• Other business operations

These service providers may receive information reasonably necessary to perform the services they provide to us.

Shipping and Fulfillment Partners

To fulfill your order, we may provide information such as your name, shipping address, telephone number, email address, order details, and other necessary information to shipping carriers, fulfillment providers, manufacturers, distributors, suppliers, or other parties involved in processing and delivering your order.

Legal Requirements

We may disclose information when we believe disclosure is reasonably necessary to:

• Comply with applicable laws or regulations
• Respond to lawful requests from government authorities
• Respond to subpoenas, court orders, or legal processes
• Protect our rights or property
• Enforce our agreements or policies
• Investigate fraud or other unlawful activity
• Protect the safety of our customers, employees, or others

Business Transfers

If Drivar Auto Parts or substantially all of its assets are involved in a merger, acquisition, reorganization, financing, sale, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, services, manufacturers, marketplaces, payment providers, social media platforms, or other external websites.

These third parties operate independently from Drivar Auto Parts and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

9. Analytics and Advertising

We may use third-party analytics and advertising technologies to understand website traffic, measure the effectiveness of our marketing, improve our website, and better understand customer interactions.

These technologies may collect information such as:

• IP address
• Device and browser information
• Pages viewed
• Products viewed
• Website interactions
• Referring websites
• General browsing activity
• Advertising interactions

Depending on the services we use, certain third parties may use cookies or similar technologies to provide analytics, measurement, or advertising services.

You may be able to control certain tracking technologies through your browser settings or through tools provided by the applicable third-party service.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Sensitive information transmitted through our website may be protected using encryption and other security technologies where appropriate.

However, no method of transmitting or storing information electronically is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee that your information will always remain completely secure.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our products and services
• Complete transactions
• Maintain customer accounts
• Provide customer support
• Process returns and warranties
• Maintain business and transaction records
• Comply with legal, tax, accounting, and regulatory obligations
• Resolve disputes
• Prevent fraud
• Enforce our agreements

The length of time information is retained may vary depending on the type of information and the reason it was collected.

12. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your personal information is collected or used
• Opt out of certain promotional communications
• Exercise other rights available under applicable privacy laws

To protect your privacy and security, we may need to verify your identity before completing certain requests.

Some information may be retained when necessary to complete a transaction, comply with legal obligations, prevent fraud, resolve disputes, or maintain required business records.

To submit a privacy-related request, contact us using the information provided in the Contact Us section below.

13. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information where required.

14. Do Not Track

Some web browsers may provide a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

You can use the privacy and cookie controls provided by your browser and applicable third-party services to manage certain forms of online tracking.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When changes are made, we will update the Effective Date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

Your continued use of our website after an updated Privacy Policy is posted constitutes acceptance of the updated policy to the extent permitted by applicable law.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

Drivar Auto Parts
Email: [email protected]
Website: DrivarAutoParts.com

We will make reasonable efforts to respond to privacy-related inquiries and requests.

17. Online Privacy Policy

This Privacy Policy applies to information collected through DrivarAutoParts.com and through electronic communications or services provided by Drivar Auto Parts.

It does not necessarily apply to information collected through offline interactions unless specifically stated otherwise.

Last Updated: September 2, 2026